Resume of Peter B. Olszowka Contact Information: -------------------- 15 Sartwell Ave. Somerville, MA 02144 Home: (617) 666-0216 Mobile: (703) 868-1550 Internet: olszowka@sophia2.somerville.ma.us Education: ---------- 1994-1996; Amos Tuck School of Business Administration at Dartmouth College in Hanover, NH. Awarded Master's Degree of Business Administration, June, 1996. 1983-1987; Yale University in New Haven, CT. Awarded Bachelor of Science in Electrical Engineering cum laude in May, 1987. Cumulative grade point average of 3.4. Technical Skills Summary: ------------------------- Billing Systems: Geneva, ARBOR/BP, ARBOR/OM, and Vertex CommTax Programming: C, SQL, Visual Basic and VBA, HTML, 6805 Assembly and BASIC. Computers: Unix, Win95, WinNT, rudimentary Sybase and Oracle administration, MicroSoft Office, Internet & Netscape, Macintosh OS & networking, Win 3.1 and DOS. Electronics: Microcontrollers (6805 family) and interfacing, battery powered circuits, microampere measurement circuits, PLD programming and audio amplification & processing. Experience ---------- 2001-present Geneva business unit of Convergys Corporation With its US office in McLean, VA, Geneva produces billing software for the telecommunications, utilities, and financial services industries. Product Manager for US Solutions: I provide detailed requirements and priorities for new features of the product to satisfy the US market. I perform pre-sales activites including meeting with prospective clients and attending trade shows to teach prospective clients about the benefits of using the Geneva billing system. 1997-2000 Kenan Systems Corporation, a wholly-owned subsidiary of Lucent Technologies located in Cambridge, MA. KSC produces billing and order managment software for the telecommunications industry. Functional Architect for Billing Products in the Wireline Business Unit: I write detailed requirements documents for new features to be added to the billing products by gathering information from various clients and potential clients; I act as a subject matter expert (SME) for project consultants and partners consfiguring Arbor to billing for wireline services; and I perform pre-sales activites including meeting with potential clients and attending trade shows to help teach potential clients about the benefits of using KSC billing products. Project Consultant: I performed business analysis for purchasers of ARBOR/BP and ARBOR/OM software to configure it. I integrated KSC software with client business processes and I modelled the clients' products and rates within ARBOR. In additional I trained client and consulting partner personnel to perform the above activities. 1995-1997 Bower, Rohr & Associates Located in West Lebanon, NH, BRA is an economic consulting firm specializing in the utility industry. As an associate, I performed several projects including a cost study of customer loops and new services for a rural local exchange carrier. I analyzed the architecture of a phone network and built comprehensive spreadsheets. 1995 Prof. David Pyke of the Amos Tuck School I designed and implemented a computer simulation of multi-echelon inventory control problems using VB for Excel for the user interface and C for the number crunching routines. 1988-1994 MediSense, Inc. MediSense, Inc., now a subsidiary of Abbot Labs, was a $100mm manufacturer of medical diagnostic instruments for professional and home use located at various places around Eastern Massachusetts. Senior Design Engineer in R & D department: Project manager of hand-held blood glucose sensor and benchtop blood cholesterol sensor. Conducted market research and assessed technology to produce product specifications of instrument and user-interface. Recommended product modifications based on focus groups with medical professionals and end users. Designed architecture of microcontroller-based electronic instrument. Managed engineering team responsible for all design tasks including electronics, software, and mechanics necessary to release product to manufacturing. Project Engineer in Manufacturing Department: Supported manufacturing by designing, implementing and maintaining fully custom automated test equipment to test and calibrate medical instruments. Examined defective products to fulfill FDA requirements and improve overall reliability. Wrote software tools in BASIC to automate process of analyzing microcontroller state in returned product. Secondary responsibility: PC and network support specialist. Specified hardware and software, installed applications to be shared on the network, administered network, installed network printers, trained users, troubleshot user problems, and installed an intercontinental email system. 1987 Gold Hill Computers, Cambridge, MA Assistant to product release specialist: Maintained database of product bugs and wrote LISP code. Volunteer Activities Director of the New England Folk Festival Association Hobbies and Interests --------------------- Folk dancing Folk and classical music Sound Reinforcement Singing Skiing Step aerobics